For a free quotation:
Tel: 0870 242 1420 or online form
In compliance with Government recommendations and to ensure our staff are able to limit their contact with others, we have now taken the step of closing our head office in Swansea.
We have worked to ensure measures are in place to support this move and to ensure that both our customers and staff are able to continue to receive advice and support via our Helpdesk during the coming weeks.
To that end, we have taken steps to ensure our essential staff have the ability to work from home in order to maintain support for the many contracts we deliver whose staff are classed as key workers, delivering frontline services during this national emergency.
Our Customers – how you can contact us
Please submit any questions and log all requests via our email helpdesk system which remains open at:
All emails are logged and managed by our helpdesk staff from 8:30am to 5pm on weekdays during the closure. If your call is urgent, further contact details for each Operational Management area are available below.
Staff – Frequently asked questions and how you should raise queries
Employees who are self-isolating due to Covid-19 symptoms either themselves or in their household need to complete an Online Isolation Form. This can be found here: https://111.nhs.uk/isolation-note/ and you need to select ‘Send to the Employer Directly’.
All staff with questions about their role or who wish to advise regarding isolation should contact their Manager in the first instance. Our team is dealing with a large amount of questions and we promise, we will respond through the management chain as quickly as we can. If you are uncertain who your manager is, please refer to the list below.
Contact List – please select the correct Manager for your area
|Martyn Mulvey||Operations Manager – East Midlands||07956 firstname.lastname@example.org|
|Paul Cartwright||Operations Manager – West Midlands||07786 112556||PCartwright@soloservicegroup.com|
|Kaushik Madhivi||Operations Manager – Home Counties||07971 079483||KaushikM@soloservicegroup.com|
|Andrew Buchanan||Operations Manager – LCC||07977 050891||Andrew.Buchanan@soloservicegroup.com|
|Freddy Andrade||Operations Manager – London||07881 013512||Freddy.Andrade@soloservicegroup.com|
|Peter McGregor||Operations Manager – Surrey, Kent and Maidenhead||07766 441132||PeterMcGregor@soloservicegroup.com|
|Mike White||Operations Manager – Wales & Bristol||07967 302449||Mike.White@soloservicegroup.com|
|Louisa Pope||Operations Manager – South West||07974 406724||Louisa.Pope@soloservicegroup.com|
Customers and Managers can also contact our office staff using the following:
Human Resources: email@example.com